Every order placed at aelotrend.com is processed within 1-2 business days, Monday through Sunday. Once processed, you will receive a shipping confirmation email.
What is the estimated shipping time?
Shipping typically takes 3-5 business days within the United States. We deliver seven days a week and provide FREE shipping on all orders!
When will my order arrive?
For US orders, estimated delivery is 4-7 business days from the date of purchase.
Will I receive a tracking number?
Yes! After your order ships, you will receive a confirmation email with your tracking number. Visit our tracking page at aelotrend.com/pages/tracking.
How are my items packaged?
We take great care in packaging every order to prevent damage during transit. Each product is securely wrapped and cushioned before being shipped out.
Which carrier delivers my order?
FedEx is our primary delivery partner. UPS, USPS, or another courier may also handle your delivery depending on your location.
Can I cancel my order?
Yes, within 24 hours of placing it, provided it has not yet shipped. Email us at support@aelotrend.com.
What if my order arrives damaged?
Contact us within 30 days of delivery with a photo — we will arrange a replacement or full refund and cover all return shipping costs.
What payment methods do you accept?
We currently accept Visa and Mastercard.
Contact Us
📧 Email: support@aelotrend.com
📞 Phone: +1 (224) 395-1737
🕘 Support hours: 9:00 AM – 5:00 PM EST (Mon–Fri)
🏢 Macaw Flame Inc — 814 E Yampa St, Colorado Springs, CO 80903, USA
